Booking conditions
Before you book: please read carefully all our general information, the detailed information for your chosen trip, and the following booking conditions. Our trips are based on a minimum group size (shown under each trip) and will run once this number is reached. If you would have any queries before you book, please contact William at william@wadaadventures.com.
Authority of the trip leader on an adventure trip is fundamental to the safety and welfare of the group, and itinerary and ultimate success of the trip. The leader’s decision in such matters is final. By signing our Booking Form you agree to abide by the authority of the leader, who represents us. If in the opinion of the leader your behavior is detrimental to the overall well-being of the group, or your personal well-being will be at risk by your continuing with the trip, you may be asked to leave the trip with no entitlement to refund or compensation.
Complaints must be made without delay to your trip leader at the time of a problem to give us the opportunity to investigate the cause and put things right. Failure to do so may affect your rights under your contract. If your complaint is not resolved satisfactorily you should make your complaint in writing to us within 28 days of your return. We would hope to be able to settle a complaint amicably between us. However, if we cannot settle amicably any dispute arising out of or in connection with this contract, the dispute may if you wish be referred to arbitration. The appointment of a suitable arbitrator will be at the mutual agreement of both you and us.
Required Information: When sending your email to william@wadaadventures.com, please include the following:
Your first and last name.
The ages of any children.
Your email address.
Your target time period (months).
Your country of residence.
Your zip code.
Your phone number.
Any areas you are interested in visiting.
A little bit about your travel plans (from and to).
Paying for your Vacation: After a trip quote has been approved, you will be required to wire 40% of the total trip price in advance and the remaining balance will be due upon arrival in Arusha.